Last updated: August 02 2026

1. Introduction

PureFlow Drinkware A LLC ("we", "us", or "our") is committed to safeguarding the privacy of visitors to our website, tracksglobal.co. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data. By using our Site, you agree to the practices described herein.

2. Information We Collect

We collect information that you voluntarily provide to us, as well as information collected automatically:

l Contact & Identity Information: Name, email address, phone number, and shipping/billing address, provided when you place an order or contact us.

l Financial Information: Credit card details and payment information, which are processed securely by our third-party payment processors. We do not store your full credit card number.

l Technical Data: IP address, browser type, device information, and browsing behaviour collected automatically via cookies and similar technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

l To process and fulfill your orders, including payment processing and shipping.

l To communicate with you about your orders, account, or customer service inquiries.

l To send occasional promotional emails about new products, special offers, or incentives (you may opt out at any time).

l To improve our website, products, and services through analytics and user feedback.

l To detect and prevent fraud, abuse, or security threats.

4. Sharing Your Information

We do not sell or rent your personal information to anyone. We share your information only with trusted third parties as necessary to operate our business, including:

l Shipping carriers to deliver your orders.

l Payment processors to handle transactions securely.

l Service providers who assist with website analytics, marketing, or customer support.

These third parties are contractually obligated to protect your information and use it only for the specific services they provide to us. We may also disclose information if required by law or to protect our rights, property, or safety.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our Site.

6. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you are under 18, please do not provide any personal information to us. If we discover that a minor has provided us with personal information, we will take steps to delete that information promptly.

7. Third-Party Links

Our website may contain links to third-party websites, blogs, or social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. User-Generated Content

Our website may offer blogs, comment forums, or message boards. Please be aware that any information you post in these public areas becomes publicly available. PureFlow Drinkware A LLC is not responsible for information shared or posted in these forums by users.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including encryption for data transmitted online and restricted access for employees who need the information to perform their duties. While we strive to protect your data, no transmission over the internet can be guaranteed as 100% secure. You submit information at your own risk.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, tax, and accounting requirements. Order data is typically retained for 7 years. Marketing data is retained until you unsubscribe, plus 30 days for processing. Once the retention period expires, we securely delete or anonymise your information.

11. Your Rights & Choices

You have the following rights regarding your personal information:

l Access: Request a copy of the personal data we hold about you.

l Correction: Request that we correct or update inaccurate information.

l Deletion: Request that we delete your personal data, subject to legal obligations.

l Opt-Out: Unsubscribe from promotional emails at any time by following the link in the email or contacting us directly.

l Concerns: Express any concerns you have about our use of your data.

To exercise any of these rights, please contact us at the email address provided below. We will respond within a reasonable timeframe.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us: shop@tracksglobal.co.